Landlords and Tenants Both Have Duties to Keep Homes Warm, Dry and Healthy

Constantly there seems to be a fierce battle portrayed in the media pitting landlords and tenants against each other.

Landlords have been depicted as money-grabbing investors with no care about their tenants. Tenants have been depicted as hard done by; being provided with sub-par accommodation.

These stories from the media only focus on a minute percentage of tenancy disputes that make their way through the Tenancy Tribunal.

The majority of tenancies throughout New Zealand are greatly beneficial for landlords and tenants alike. Tenants are provided a home to call their own and landlords have someone to service their investment. Both work with one another to keep the property in a warm, dry and safe condition.

When it comes to rental properties a key topic of late is surrounding liveability. The government has been heavy-handed on regulation in this area, passing legislation that seeks to improve liveability standards for renters.

What Are Some Actions Landlords and Tenants Can Take to Improve and Maintain Liveability Standards for Rental Properties?


Landlords have the duty of providing the property at the beginning of each tenancy period so that the tenant is able to live in it, in such a way it can remain warm, dry and healthy.

Actions landlords should take:

  • Provide the property in good condition at the beginning of the tenancy period.
  • Complying with the Healthy Homes Standards by:
    • Providing a statement declaring how you have or intend to comply with the standards by required dates;
    • Providing a certificate of insulation.
    • Meeting ventilation and heating standards;
    • Adhering to moisture ingress and drainage requirements.


Tenants need to ensure that they are utilising the features of the property that enable the property to be lived in so that it remains warm, dry and healthy.

Actions tenants should take:

  • Use heating sources that have been made available;
  • Ventilate the home:
    • Open windows where/when possible;
    • Dry washing outside;
    • Use extractor fans where available;
  • Keep curtains open during the day to let natural light enter the home;
  • Notify your landlord/property manager when supplied chattels/fixtures are broken or not working properly.

How Can the Certificate of Compliance Remove the ‘Blame Game’.

The Certificate of Compliance which is given at the completion of an inspection through the iCompli App, assesses the liveability of a property and subsequently provides a grading from A-E.

Having a comprehensive inspection measured by over 140 questions, evidence provided is thorough and can be backed up by supporting photos.

It helps to clarify what areas of a property are fit for purpose, need attending to or are degraded. Importantly it identifies over time what is causing an area to degrade (wear and tear, or intentional damage).

For further information on the iCompli App and the Certificate of Compliance contact a member of our team by phoning 03 929 1403 or email [email protected]

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